Manage inquiries and create sales agreements

1. Accessing Inquiries

To view inquiries from collectors:

1. Navigate to Sell.
2. Select Inquiries Received.

Here, you can review the inquiries submitted by collectors. You will see detailed information about the collector, their message, and the artwork they're interested in.

2. Responding to Inquiries

You have two options when responding to an inquiry:

• Decline Inquiry
• Create Sales Agreement

If you choose to create a sales agreement, you will be directed to the Sales Agreement Page, where the collector's name and email will be prefilled.

3. Customizing the Sales Agreement

On the sales agreement page, you can:

• Add a message to the collector.
• Review the selected artwork(s), with the option to add more if needed.
• Apply a discount, if applicable.
• Add additional costs such as shipping, VAT, or other fees.

4. Choosing Payment Methods

You can select from the following payment methods:

• Debit or credit card
• Bank transfer
• You can choose both credit card and bank transfer as payment options.

5. Adding Additional Terms

In the Additional Terms section, you can include messages or conditions typically found in your sales agreements. This section is optional.

6. Sending the Sales Agreement

Once the sales agreement is complete, you have two options:

• Save as Draft
• Send the sales agreement

If you send it, the agreement will be emailed to the collector.

7. Withdrawing the Sales Agreement

If needed, you can withdraw the sales agreement. To do this:

1. Select Withdraw.

Please note, the collector should not have started the checkout process yet to withdraw the agreement successfully.